Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
30-Day Return Window: You have 30 days from the date of delivery to return your items for a full refund or exchange.
Eligibility
To be eligible for a return, items must meet the following conditions:
- Items must be unused and in the same condition that you received them
- Items must be in their original packaging
- Items must have the receipt or proof of purchase
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Personal care items
- Sale or clearance items
Return Process
To initiate a return, please follow these steps:
- Contact our customer service team with your order number
- Pack the items securely in their original packaging
- Ship the package to the address provided by our team
- Once we receive your return, we'll process your refund within 5-7 business days
Refunds
After your return is received and inspected, we will send you an email notification. If approved, your refund will be processed and automatically applied to your original payment method within 7-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange. We'll ship the replacement item once we receive your return.
Questions?
If you have any questions about our return policy, please don't hesitate to contact our customer service team. We're here to help!